2-YEAR WARRANTY

A. Applicability

This Limited Warranty ("Warranty") applies products purchased from our authorized retailers or our online store ("Seller"). This Warranty is offered by The Contempo Homestore Ltd ("We" or "Us").

B. Warranty Period

We warrant that the products purchased will be free from manufacturing defects in materials and workmanship for a period of two (2) years from the date of purchase ("Warranty Period").

C. What Does the Warranty Cover?

This Warranty covers:

  • Defects in materials that cause the product to malfunction or fail to perform as intended.
  • Defects in workmanship that affect the quality, durability, or functionality of the product.

D. What Does the Warranty Not Cover?

This Warranty does not cover:

  • Damage caused by normal wear and tear, including fading, pilling, or shrinkage.
  • Damage caused by improper care, including washing, drying, or ironing that does not follow the care instructions on the product label.
  • Damage caused by misuse, accident, abuse, or neglect.
  • Damage caused by alterations or modifications.
  • Defects caused by factors beyond our control, such as fire, flood, or natural disasters.
  • Damage caused by a burn (e.g., iron burn, cigarette burn).
  • Any issues arising from incorrect sizing chosen by the customer.

E. Your Remedies Under the Warranty

If you discover a defect in your product during the Warranty Period, you may be eligible for one of the following remedies at our sole discretion:

  • Replacement: We will replace the item with the same or similar style.
  • Refund: We will issue a full or partial refund to the original form of payment, depending on the nature of the defect and the remaining useful life of the product.

F. How to Make a Warranty Claim

To make a warranty claim, please follow these steps:

  1. Locate your proof of purchase (receipt or invoice).
  2. Contact us at contact@thecontempohomestore.com.
  3. Describe the defect in detail and provide photos of the defect if possible.
  4. We will review your claim and respond to you within a reasonable timeframe.

G. Limitations

  • This Warranty is the sole and exclusive warranty offered by Us. We disclaim all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.
  • Our liability under this Warranty is limited to the remedies set forth above. We will not be liable for any incidental, consequential, or special damages arising out of or related to the dress or this Warranty.
  • This Warranty is valid only for the original purchaser of the dress and is not transferable.

H. International Customers

This Warranty applies to customers worldwide.

I. Entire Agreement

This Warranty constitutes the entire agreement between you and Us with respect to the product and supersedes all prior or contemporaneous communications, representations, or agreements, whether oral or written.

J. Severability

If any provision of this Warranty is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

K. Amendments

We reserve the right to amend this Warranty at any time without prior notice.

Please note: This is a sample warranty and may not be suitable for all situations. You may want to consult with an attorney to ensure that the Warranty meets your specific needs and complies with all applicable laws.